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Privacy Notice

 

Introduction

 

I value your privacy and am committed to safeguarding your personal data. This notice explains how your information is collected, used, and protected, as well as your rights. For any questions, contact me at info@pn4w.com. This notice was last updated on 01/09/2023.

 

What I Do

 

As a member of the Institute of Functional Medicine (IFM), I provide wellness therapy to support clients in improving their health through personalised diet, lifestyle, and holistic interventions. My goal is to identify the root causes of health concerns and create tailored care plans for optimal physical and mental well-being.

 

1. How I Collect Your Data

 

I collect your personal data through:

• Forms you complete (e.g., health questionnaires and consent forms).

• Consultations (in person, via phone, or email).

• Biochemical test results or referrals from other healthcare providers (with your consent).

 

Information collected includes:

• Name, address, and contact details.

• Medical history, diet, lifestyle, supplements, and medications.

• Consultation notes and biochemical test results.

 

Your data is used to provide personalized healthcare, under the legal basis of legitimate interest as per UK GDPR.

 

2. How I Use Your Data

 

Your data is used to:

• Develop personalized wellness care plans.

• Communicate with laboratories or healthcare providers (with your consent).

• Address queries or regulatory requirements.

 

I ensure your information is securely stored and will not share it without your consent, except where required by law (e.g., safeguarding).

 

3. How I Store Your Data

 

I store your data on a paid, encrypted Google Drive that adheres to some of the highest data security standards. This ensures your information is protected from unauthorized access. My practice is transitioning to a completely paperless data management system for greater efficiency and security.

 

4. Sharing Your Data

 

I may share your data with:

• Laboratories or supplement providers as part of your care, but only with your explicit consent.

• Your GP or other healthcare providers, but only with your explicit consent.

• Regulatory or professional bodies (e.g., FNTP or GRCCT) if required for compliance.

 

In emergencies, I may share your data with relevant authorities to protect your safety, under the legal basis of “vital interests.”

 

5. Your Rights

 

You have the right to:

• Access, correct, or delete your personal data.

• Restrict how your data is processed or object to its use.

• Receive your data in a portable format.

• Withdraw your consent at any time.

 

To exercise these rights, email info@pn4w.com. I will normally respond within 25 working days.

 

6. Data Retention

 

I retain your data as required by the guidelines of my professional associations (IFM and FNTP). Once this period ends, your data will be securely deleted.

 

7. Complaints

 

If you have concerns about your data, contact me at info@pn4w.com. You can also raise concerns with the Information Commissioner’s Office (ICO).

 

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